Cancellation Policy

Welcome to HR Digital Solution! We strive to provide seamless services to our customers. However, we understand that there may be instances where cancellations are required. Below is our cancellation policy to ensure transparency and clarity for all our users.

1. Service Cancellation

• Customers can request a cancellation of any service booked through HR Digital Solution within 24 hours of the initial request.
• Cancellations beyond the 24-hour window will be considered on a case-by-case basis, depending on the status of the service.
• For services that involve government processes (such as PAN card applications), once the application has been submitted, cancellations may not be possible.

2. Refund Eligibility

• Refunds will only be issued if the cancellation request is made before the service is processed.
• In case of partial completion of a service, a prorated refund may be provided, subject to review.
• For non-refundable services, no refund will be granted after the service has been initiated.

3. Non-Cancellable Services

Certain services provided by HR Digital Solution cannot be canceled once initiated. These include:

• PAN Card Application
• Bill Payments
• Recharge Services
• Flight and Hotel Bookings

4. How to Request a Cancellation

To request a cancellation, customers must contact our support team at:

Please provide the following details in your request:

• Full Name
• Service Details
• Transaction ID
• Reason for Cancellation

Our team will review your request and get back to you within 2-3 business days.

5. Refund Processing Time

• If a refund is approved, it will be processed within 7-10 business days.
• The refund will be credited back to the original payment method used during the transaction.

6. Changes to the Cancellation Policy

HR Digital Solution reserves the right to modify or update this Cancellation Policy at any time. Customers are advised to review this policy periodically for any changes.